eTail Germany 2017 (past event)

14 - 15 March, 2017

Maritim pro Arte, Berlin, Germany

44 (0) 207 368 9332

Mikael Gummerus, CEO at Frosmo
Frosmo Logo

Mikael Gummerus


CEO
Frosmo

Check out the incredible speaker line-up to see who will be joining Mikael.

Download The Latest Agenda

Day 1 - Tuesday 14th March 2017

Saturday, January 7th, 2017


2:00 PM CASE STUDY: Personalising cross-channel: How can you become more relevant to individual customers?

  • Consumers want personalisation, they want to be shown the right content at the moment when it matters to them most

  • Delivering unique personalisation using data and systems to make the experience between retailers and consumers seamless

  • What should be uniquely personalized on each page?

3:50 PM 360 Panel: How to be truly customer centric: Moving beyond understanding consumer habits to recognising passions

  • What does customer centric mean?

  • Using personalisation and attribution to identify high value customers

  • Creating inspiration to catch browsing customers

  • Removing the mindset that every customer should convert on every site visit

4:30 PM Are you using your data correctly? How to create a personalisation strategy that fully exploits your data

  • Identifying the required data to analyse and optimise

  • Creating the roadmap for a successful campaign: Key performance Indicators and critical success factors

  • How to use data across channels to understand channel and campaign performance

  • Practical advice you can use immediately to kick-start your campaigns

5:00 PM Accelerated Mobile Pages: Mobile First - Mobile Fast

  • Personalisation is arguably the most important recent trend in digital marketing, but how does the marketer decide what is important and what areas to personalise?

  • When does personalisation become creepy?

  • What can you do to avoid this?

  • How to include incisive customisation and ‘made to measure’ at the very heart of customer engagement in 2016 and beyond