Mr Grimur Fjeldsted

Head of Innovation
ECCO Shoes Innovation Lab

Grimur comes from a corporate background. As former Head of Digital Innovation and Member of the Supervisory Board of a major global apparel company, he is an expert on digital transformation, strategy and innovation management. He has successfully built high performance teams and platforms world wide and uses his extensive knowledge of social business structures from a former role as Global Social Media Manager. Grimur is an award winning keynote speaker, advisor and entrepreneur.

Check out the incredible speaker line-up to see who will be joining Grimur.

Download The Latest Agenda

Redefining the customer experience: Cross-Device, Cross-Screen & Cross-Border

Tuesday, February 7th, 2017

9:20 AM KEYNOTE: IoT, Wearables and the future of retail: How connected thinking will change the future of business

Achieving the right balance between human and technology interactions: how to enhance your stores through the implementation of seamless technology
How to identify which digital tools you should invest in to add real value to your customers shopping experience
Transforming your in-store interaction points: how to make your in-store journey simple and user-friendly to create a smooth shopping experience for customers
Eliminating the need to loudly display technology in-store: How to perfect technological integration so that it is virtually invisible to your customer
How strike the balance of human and tech interactions to avoid the mistake of over investing in digital technologies that do not add value to the customer journey